Mahindra Holidays & Resorts has introduced an AI-Driven virtual trainer on WhatsApp to build a culture of continuous learning for the front line team. Bringing the field team together for knowledge sharing and product refreshers is always a challenge. By introducing training modules on WhatsApp, they are able to track user scores, real-time progress, and feedback. This initiative has not only increased user engagement but has also helped achieve a 60% reduction in training cost over the traditional classroom-based programs.
Mahindra Holidays & Resorts India Limited is a recognized great workplace!